Yumbutter FAQs

How long does Yumbutter last? 

All Yumbutter pouches and jars have a 15-month shelf life at the time of production. All items ordered from our site should arrive with 3+ months remaining shelf life. Please contact us if you receive Yumbutter with fewer than 3 months shelf life remaining.


Why does Yumbutter come in pouches?  

Most nut butters come in a glass or plastic jar, which make them a great pantry item to snack on while at home. However, with natural nut butters like ours, that don't add unnecessary hydrogenated oils, there is natural separation that typically requires a stirring and serving utensil to get everything mixed up and ready to enjoy.

Yumbutter’s Go-Anywhere pouch is the perfect solution to this often-messy issue. You can knead, squeeze, and enjoy Yumbutter on pretty much anything that could use an extra nutritious kick of flavor. Whether it’s a banana, PB&J, smoothie, or a chocolate chip muffin—the possibilities are endless. The great thing about these pouches is that they are re-sealable, so when you've had some, you can just put it back in your bag, purse, desk, or pantry until the next time you want some. There is no refrigeration necessary and no mess.


Can I eat directly from the pouch?

Of course! If you are a true nut butter fan like us and consume Yumbutter directly from the pouch, we recommend wiping the nozzle clean and twisting the cap on tight after use. This ensures cleanliness and preserves the shelf life of the product.


Why did only oil come out when I squeezed my Yumbutter pouch? 

Nut butter separates naturally, and if it has been in one place for a while, it needs a lot of kneading to go back to the smooth perfection that it should be. Be sure to give your Yumbutter a good squeeze for a minute or two before cracking it open.

If the pouch is still difficult to knead, we recommend giving the pouch a hot water bath to loosen everything up before kneading. Do NOT microwave the pouch! This hot water bath will help mix the oils back into the rest of the nut butter for ease of squeezing.  


Do I need to refrigerate my Yumbutter?  

Refrigeration is not necessary; however, we do recommend storing it out of direct sunlight and in a cool place. That said, refrigeration will help Yumbutter last even longer. As it will also keep some of the natural oils from rising to the top, the texture of the nut-butter will become a bit firmer.  


Is Yumbutter Organic?

We make two varieties of traditional Yumbutter that are Certified USDA Organic:  Organic Peanut Butter and Organic Sunflower Butter.

Our other nut butters use organic ingredients except for almonds and cashews. Although we wish we could make all our products 100% organic, the amount of organic almonds and cashews available in the market is relatively small, making them extremely costly. One of our main priorities is making Yumbutter accessible to as many people as possible. If we were to use organic almonds and cashews, many of our varieties would be a lot more expensive to purchase and out of reach for many of our fans. 

We always have our eyes open for a more reasonable organic option and truly hope to be fully organic soon. We still choose suppliers based on those that share our values, and while our almond and cashew suppliers are not certified organic, they have business values that we feel good about standing behind.  


Is Yumbutter Non-GMO?   

All our nut butter varieties are Non-GMO Project Verified.


Is Yumbutter gluten-free?

All Yumbutter nut butters are Certified Gluten-Free.


Is Yumbutter Vegan?

All Yumbutter nut butters are Vegan.


Is Yumbutter Kosher?

All Yumbutter nut butters are Kosher.


Why the added sugar? 

We use a small amount of organic coconut sugar in some of our varieties. Coconut sugar is the lowest glycemic sweetener available, as well as the most nutrient dense. We found that this improved our product’s taste, while keeping it nutritious. 

If you would like to try a no added sugar option, check out our unsweetened Plant Protein + Probiotic Almond Butter or our Classic Creamy Almond Butter - No Sugar Added. 


Why Palm Oil?

We use USDA Certified palm oil to make our nut butters smooth and consistent. Additionally, palm is a rich source of natural antioxidants. Our oil is physically extracted by mechanical pressing instead of chemical extraction in order to preserve these antioxidants.

Sometimes, palm oil gets a bad rep for the environmental impact associated with growing palm. To address this, our supplier is committed to sustainable, fair-trade, and economically viable palm oil production. They work directly with farmers to replace slash and burn methods of farming with sustainable production methods. This results in production with Identity Preserved (IP) certification by the Roundtable on Sustainable Palm Oil (RSPO), the highest certification level offered by RSPO. Learn more here. 


What are Superfoods and why are they included in our nut butter?   

Superfoods are foods that are extremely rich in nutrients. Our Superfood varieties are packed with foods like goji berries, chia seeds, hemp seeds, and lucuma, which are packed with Vitamin C and antioxidants. Learn more on Our Ingredients page.


Does Yumbutter Inergy Almond Butter have caffeine in it? If so, how much?   

Yes. Due to the naturally occurring caffeine in the guarana powder added to our Inergy Almond Butter, each serving contains approximately 30-40 mg of caffeine. This is about one-third of the amount found in a typical 8 oz cup of coffee.


Why does your Superfood Cashew Butter contain almonds?

Almonds are considered a superfood by many as they are the richest source of calcium out of all the nuts with over 20 milligrams of calcium in just one serving. Additionally, each serving of almonds provides 15 percent of the recommended daily allowance for vitamin E.

We also add almonds to facilitate easier processing at our plant to help ensure that we can keep up with demand.


I have a peanut allergy. Are your other nut butters (Cashew, Almond, etc.) safe for me to eat?

All our nut butters are made on shared equipment. We have a rigorous allergen control program that includes thorough cleaning and sanitation between runs. We also conduct allergen testing that tests for allergen residue down to 2 ppm (parts per million). Please note, there is still potential for trace amounts (<2 ppm) of peanuts or other tree nuts to be present in our other nut butters.


When will my order ship?

All orders typically ship within 2 business days and usually takes 2-3 days to arrive at your door. Orders placed after 11am CST on Friday typically ship out the following business day.  Orders are shipped via UPS or USPS depending on size, weight, and location.


I ordered my Yumbutter over a week ago, and it still isn't here! What do I do?   

Please email behappy@yumbutter.com and we can check on your order for you. Typically, orders are processed in 1-2 business days and shipping usually takes 2-3 and at most 5 days.


Can I order Yumbutter if I don't live in the United States?   

Yumbutter products ordered through our website ships throughout the continental United States and to US Military addresses overseas (APO/FPO/DPO). Customers in Hawaii and Alaska can get their hands on Yumbutter by ordering from amazon.com. Visit our Where To Buy page to find a store near you. 


How do subscriptions work?

If you always want to have Yumbutter on hand, you can choose to subscribe and have your pouches sent to you on a recurring basis. You simply choose which pouches you would like to receive, how often you want to receive them, and then get 10% off each order that goes through. If you want to change delivery frequency or cancel your subscription completely you can do so at any time through your online account. If you have any issues with this, just reach out to us and we can take care of that for you.


If I am dissatisfied with my order, what should I do?

We are 100% committed to customer satisfaction and offer refunds and/or replacements.  If you aren’t completely satisfied with your order, please reach out to us within 30 days of purchase through our Contact Us page.  We may request from you the following: description of the product, lot number, and photos of product and packaging. We want to hear your feedback.